In the highly regulated utility industry, customer satisfaction is paramount, and it is critical that utilities place customers at the center of planning initiatives and business strategies. Utilities realize this and are investing in proprietary and syndicated customer satisfaction research data. Many companies are exploring dashboards as a way to drive insights and distribute this […]
Read More →Five best practices for utility companies to consider when creating a customer satisfaction dashboard
on June 19, 2017in Uncategorized
How to Choose the Best Crosstab Software for Your Business
on June 13, 2017in Research Methods
You know crosstab software would make your business more efficient, effective and insightful. But you may not be sure which package to choose, or even how to begin your research. Five factors can play a huge role in determining the best crosstab software for your business. Figure out what you need the crosstab software to […]
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